Cookie Policy
How we use tracking technologies on machiidenfile.com and what it means for your privacy
We believe you deserve to know exactly what data we collect when you visit our site. This policy explains how machiidenfile.com uses cookies and similar technologies to improve your experience, analyze how our chatbot analytics platform performs, and understand what content matters most to our visitors.
We're not here to hide behind legal terminology. This document walks through our data collection practices in straightforward language because transparency builds trust.
Last Updated: January 2025Manage Your Cookie Preferences
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You have complete control over non-essential cookies. Click the button below to opt out of analytics and marketing tracking. Essential cookies that keep the site functioning properly cannot be disabled, but we'll explain exactly what those are below.
What Are Cookies Anyway?
Cookies are small text files stored on your device when you visit websites. They help sites remember your preferences, keep you logged in, and understand how people interact with content. Think of them as digital sticky notes that help websites work better.
Some cookies disappear when you close your browser. Others stick around longer to remember things like your language preference or login status. We use both types, and we'll explain exactly which ones and why.
Types of Cookies We Use
Essential Cookies
These cookies keep the site functioning. Without them, you couldn't navigate between pages, submit contact forms, or access secure areas. They're necessary for basic site operations and cannot be disabled.
Examples: Session identifiers, security tokens, load balancing cookies
Analytics Cookies
We use these to understand how visitors interact with our chatbot analytics content. They tell us which pages get the most attention, how long people spend reading different sections, and where visitors come from. This helps us create better content about chatbot performance monitoring.
Examples: Google Analytics, page view tracking, bounce rate measurement
Functional Cookies
These remember your choices to make your experience smoother. They store things like your language preference, cookie consent decision, and interface settings so you don't have to reconfigure everything each visit.
Examples: Language selection, consent preferences, UI customization settings
Marketing Cookies
These track your browsing across different sites to show you relevant content about chatbot analytics and performance monitoring. They help us understand which marketing efforts bring potential clients to our platform and measure campaign effectiveness.
Examples: Advertising identifiers, remarketing pixels, conversion tracking
How We Actually Use This Data
Let's be specific about what happens with the information we collect:
- We analyze which chatbot analytics features generate the most interest so we can prioritize development in those areas
- We track which blog posts about performance monitoring get shared most often to understand what content resonates
- We measure how many visitors from Switzerland versus other regions view our pricing page to adjust our market strategy
- We identify technical issues by seeing where users encounter errors or abandon forms
- We test different layouts of our analytics dashboard descriptions to see which explanations work best
This isn't about invading your privacy. It's about building a better platform for chatbot performance monitoring. When we see that visitors from Switzerland spend more time on certain features, we know where to focus our efforts.
Essential Cookies We Can't Turn Off
Why These Stay Active
Some cookies are absolutely necessary for the site to work. Without them, you couldn't submit the contact form, navigate securely, or maintain a session while exploring different pages. These don't track your behavior across sites or collect personal information beyond what's needed for basic functionality.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your browsing session | Session only |
| csrf_token | Protects forms from malicious attacks | Session only |
| cookie_consent | Remembers your cookie preference choice | 1 year |
| load_balancer | Ensures consistent server routing | Session only |
Third-Party Services
We use several external services that set their own cookies when you visit machiidenfile.com. Here's what you should know about each:
- Google Analytics tracks visitor behavior and site performance metrics. Their cookies last up to 2 years unless you clear them or opt out.
- LinkedIn Insight Tag measures how our professional network engagement translates to website visits. This helps us understand our B2B audience better.
- Cloudflare provides security and performance optimization. Their cookies help protect against DDoS attacks and speed up page loading.
Each of these services has their own privacy policies that govern how they handle data. While we've chosen partners we trust, you have every right to opt out of non-essential tracking.
How Long We Keep Cookie Data
Different cookies have different lifespans based on their purpose. Session cookies disappear the moment you close your browser. Analytics cookies typically last 2 years so we can track long-term trends in how people discover and use our chatbot analytics platform.
Your cookie consent choice stays active for 12 months. After that, we'll ask again because your preferences might have changed. You can update your choice any time by clicking the rejection button at the top of this page.
We don't hold onto data longer than necessary. Once cookies expire or you clear your browser data, that information is gone from your device. Our server logs that contain aggregated analytics data are retained for 36 months for business planning purposes.
Your Control Options
Beyond the rejection button on this page, you have several ways to manage cookies:
- Configure your browser to block all cookies, though this will break some site functionality
- Set your browser to ask permission before accepting cookies from any site
- Use browser privacy modes that automatically delete cookies when you close the window
- Install browser extensions designed to block tracking cookies while allowing functional ones
- Clear your cookies manually through your browser settings whenever you want a fresh start
Keep in mind that blocking all cookies will prevent you from submitting our contact form or accessing certain features. Essential cookies need to work for the site to function properly.
Updates to This Policy
We update this policy when we change how we use cookies or add new tracking technologies. The date at the top shows when we last revised it. If we make significant changes that affect your privacy, we'll add a notice on our homepage for 30 days.
We recommend checking back occasionally, especially if you're particular about data collection practices. We won't make changes that diminish your control without giving you clear notice and options.
Questions About Our Cookie Usage?
If something isn't clear or you want more details about specific cookies, reach out to our team. We're happy to explain our data practices in more depth.