Let's Talk About Your Chatbot Performance

Whether you're dealing with response rate issues or just curious about optimizing your bot's analytics — we're here. Real people, straightforward answers.

Send Us a Message

Fill out the form below and we'll get back to you within one business day. We read every message personally.

When We're Available

Our support team operates during Central European business hours. Messages received outside these times get answered first thing the next morning.

Monday – Friday
09:00 – 18:00 CET
Weekend
Closed

What Happens After You Reach Out

Most inquiries get a response within 4-6 hours during business days. Technical questions might take a bit longer because we want to give you accurate information, not rushed answers.

Email Response

Detailed answers to technical questions and analytics setup inquiries.

Phone Callback

Prefer talking? We can schedule a call that works for your timezone.

Live Chat

Quick questions during business hours get instant responses.

Planning to Visit?

Our Lugano office is open for scheduled meetings. We work with clients across Switzerland and prefer in-person discussions when it makes sense.

The office is a 10-minute walk from Lugano station. There's street parking nearby, though it fills up quickly on weekdays.

Please email us at least 48 hours before to confirm someone will be available. We're sometimes at client sites or conferences.

Lugano Office
Via Greina 2
6900 Lugano, Switzerland